Our commitment to protecting your privacy.
LIFE RYDZ LLC is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by LIFE RYDZ LLC.
This Privacy Policy applies to our website alongside our applications (our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Key terms used in this policy.
For the purposes of this Privacy Policy:
- Applications refers to the LIFE RYDZ iOS Driver app, LIFE RYDZ iOS Customer app, LIFE RYDZ Android Driver app, and LIFE RYDZ Android Customer app.
- Account means a unique account created for you to access our Service or parts of our Service.
- LIFE RYDZ LLC (referred to as either "LIFE RYDZ LLC", "We", "Us" or "Our" in this Agreement) refers to LIFE RYDZ LLC.
- Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
- Customer refers to a person that signs up to use the LIFE RYDZ Service.
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website and Applications.
- Service Provider means any natural or legal person who processes the data on behalf of LIFE RYDZ LLC. It refers to third-party companies or individuals employed by LIFE RYDZ LLC to facilitate the Service, to provide the Service on behalf of LIFE RYDZ LLC, to perform services related to the Service or to assist LIFE RYDZ LLC in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to LIFE RYDZ, accessible from liferydz.com.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
What information we collect from you.
Personal Data
While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
How we use what we collect.
LIFE RYDZ LLC may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
- For the performance of a contract: the compliance and undertaking of the purchase contract for the services you have purchased or of any other contract with us through the Service.
- To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To manage your requests: To attend and manage your requests to us.
- For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
- Face data (identity verification): When identity verification is enabled, the app confirms, with your in-app consent, that the person using the driver account is the registered driver. A liveness check runs first: images of your face and, on supported devices, depth data are processed entirely on your device; depth data is never stored or transmitted and is discarded when the check completes. A selfie is then transmitted securely to Ondemand Apps OU, our data processor operating the app's software platform, which compares it with your reference photograph using AWS Rekognition as a sub-processor. We keep face data no longer than needed and never indefinitely: the selfie is deleted automatically once verification completes, at the latest immediately upon completion or interruption of the verification session after capture; the reference photograph is kept while your driver account is active (repeated checks require an image to compare against) and is deleted within 30 days after the account closes; after each check only the pass/fail result and its date are retained, containing no face data. Face data is shared with no one except the two providers named above, solely to perform the verification; AWS processes the images transiently, does not retain them after the call completes, and does not use them to train or improve its services. Face data is never used for advertising, marketing, profiling, or analytics, and is never sold.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
How long we keep — and how to delete — your information.
Retention of Your Personal Data
LIFE RYDZ LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
LIFE RYDZ LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.
Deletion of Your Personal Data
- Your personal data may be deleted upon request.
- We respond to the request for deleting and transferring personal data submitted by an e-mail within a month and specify the period of data deletion and transfer.
How your information may be transferred.
Your information, including Personal Data, is processed at LIFE RYDZ LLC's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
LIFE RYDZ LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
When we may disclose your information.
Business Transactions
If LIFE RYDZ LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, LIFE RYDZ LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
LIFE RYDZ LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of LIFE RYDZ LLC
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
How we protect your information.
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Links to other websites.
Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
How we'll notify you of changes.
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Questions about your privacy?
If you have any questions about this Privacy Policy, you can contact us: